A warranty you can trust. Quality you can rely on.
We understand that building saunas and SPA areas is a significant investment for both private and commercial clients. That’s why we offer reliable warranty terms, ensuring the quality and durability of our solutions.
If any issues arise within the warranty period, we act swiftly and efficiently to minimize inconvenience and restore your equipment’s functionality.
Our specialists are ready to provide consultations or remote technical solutions when possible.
All repair work and replaced components receive additional warranty coverage.
We process requests within 24 hours and resolve issues quickly.
Experienced engineers and technicians with years of experience.
We use only proven materials and modern technologies.
We consider every project’s unique features and your preferences.
Everything you need to know about our warranty and prompt issue resolution. Can’t find the answer you’re looking for? Please send us a message.
Private Clients: 5-year warranty on all projects and materials.
Commercial Clients: 2-year warranty, provided proper usage and maintenance guidelines are followed.
We cover defects related to materials, components, and installation errors that occur under normal usage conditions, as specified in the maintenance guidelines.
To request service, please contact us via phone or email and provide a detailed description of the issue, including photos or videos if possible. Our team will get back to you within 24 hours.
We respond within 24 hours of receiving your request. Depending on the issue’s complexity, repairs or replacements are carried out as quickly as possible to minimize downtime.
Yes, if remote diagnostics aren’t enough, our specialist will visit your location for a detailed inspection.
Yes, all repair work and replaced components receive additional warranty coverage, ensuring long-term reliability.
We only use original materials and certified components from trusted suppliers to ensure quality and durability.
Yes, we offer post-warranty maintenance and repair services at competitive rates. Contact our support team for more details.
Follow the maintenance guidelines and usage recommendations provided during installation. This ensures optimal performance and longer equipment lifespan.
For urgent issues, contact us immediately. We prioritize commercial clients to reduce operational downtime and restore functionality as quickly as possible.